Accessibility and Usability in the Third Sector
Posted by Adrian on 22 Jun 2006 at 9:23 pm | Tagged as: Broken Technology, Charity Middlemen, Fundraising Technology, Online
My colleague Lou Cook, is going to podcast about Charities and their apparent neglect of website accessibility. (keep your ears peeled)
When it comes to accessibility in the online world its inseparable from usability in my opinion. In the Third Sector this is an issue too. Although some would argue that the ill-fated playmonday.com has nothing to with Charity (!), the Third Sector needs to brush up its web presence. What this blogger says is so true of playmonday.com’s site - he/she blogged about this when Chariot’s share price was a little higher than it is today! In a subsequent post he/she rightly asks whether “lack of usability help kill off internet-only Monday?” - I like the analysis.
Resource is always a concern and I am not beating up small charities who are trying their best constrained by resources, but the bigger guys have no excuse, they are paying over the odds to agencies who aren’t getting it right and the charities know no better.
[…] Lack of usability can kill off the philanthropic spirit. I have moaned about this on two occasions - once regarding accessibility and once complaining about broken links. A much needed survey conducted by Iconcertina did a benchmark study of 110 UK Charity Websites comparing how these organisations engage with donors, volunteers and other stakeholders in the online environment. To summarise –some were good, some were bad and none were ‘excellent’. A recent blog entry on donor power highlights this ‘Web blockage’. They say “Web Blockages are costing their owners revenue. Worse, they’re failing to serve donors — they’re making it hard for them to do what they came to you to do.” Come on guys – it is time to sort this out. Online fundraising and communication is here – make the most of it. […]
Nice…
Secret hacker rule #11: hackers read manuals.
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Look good…
The best things in life are free, but the
expensive ones are still worth a look.
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Good news…
…and that is how we know the Earth to be banana-shaped.
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Nice…
The three Rs of Microsoft support: Retry, Reboot, Reinstall.
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